Customer Privacy Policy – GDPR Regulation
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Dear Customer

In accordance with applicable privacy laws (EU Regulations n. 679, 2016), we would like to take this opportunity to inform you that your personal information will be processed in an ethical and transparent manner, only for lawful purposes, and in a manner that safeguards your privacy and your rights.

Processed data:

The Company with reference to the needs arising from the management and administration of its services necessary for the proper conduct of the business, as well as to fulfill legal obligations, processes the following personal data:

General (name, surname, date of birth, nationality, residence, marital status, etc.) including the data of the ID cards necessary for the registration of those staying at the police headquarters

General information or other data relating to the spouse and other family members provided by the customer during the check-in phase

Tax data (tax code, VAT number, residential address and registered office required for billing)

Email, telephone number voluntarily provided during navigation on the site, during newsletter subscription, directly at check in

Suites di Fabiana Fusaro collects, stores and uses personal data in the following ways:

• Directly during the stay in the hotel, subject to the customer’s authorization.
• Online while browsing the Site or using our services, subject to user authorization.

The contact and identity data are collected, stored and used directly by: Suites di Fabiana Fusaro via Imbriani 64c Bari for the purpose of registration of the identity document with the state police and to contact the customer in case of need. The authorization is signed directly and personally by the customer.

We use navigation data, cookies and data that are voluntarily given to us by users only for the purposes for which they were collected. In some cases it is possible that these data are communicated, processed and / or archived with the help of third-party companies for the list of which please refer to the appropriate section of this information.

Log files and similar – For security reasons, and in order to fulfill specific legal obligations, the technical connection data of users are recorded in text files that are stored on our server in order to monitor the correct operation of the site and protect our systems from possible cyber attacks. Other software on our systems may perform similar operations for purposes related to IT security.

Site access statistics – We use Google Analytics for purely statistical purposes to measure the traffic of our website. In order to guarantee user privacy, we have activated the anonymization of IP addresses, which prevents Google Analytics from registering this your personal data within your system.

Third-party widgets – There may be tools provided by third parties, such as videos, items taken from social networks and other remote functions, on some pages of the site. These tools can interact with the user’s system by sending cookies.

Processing takes place manually and using IT tools, and is done for the following purposes:

1. To obtain and confirm your booking of accommodations and other services, and to provide such services as requested. Since this processing is required to define our contractual relationship and to perform under our contract with you, your consent is not required, unless certain “sensitive” information is submitted. Should you refuse to submit your personal information, we will not be able to confirm your booking or provide you with the requested services. Processing shall cease once you check out, although some of your personal information may (or in some instances, has to) continue to be processed for the purposes and in the manner described below;
2. To comply with our “Public Safety Law” (Article 109 Royal Decree n. 773, 18/6/1931) which requires that we provide identification data of our guests to the police, for purposes of public safety, in the manner established by the Ministry of the Interior (Decree of 7 January 2013). Data submission is mandatory, and does not require your consent. Should you refuse to provide such information, we will not be able to host you in our hotel. To fulfil this purpose the data relating to your personal details and the copy of your ID card/passport will be kept in accordance with the provisions of the aforementioned regulations and for any checks by the public security authorities;
3. To comply with applicable administrative, accounting, and tax regulations. For these purposes, your consent is not required. Personal information is processed by us and our persons in charge of data processing, and is disclosed outside the company only when and if required by law. Should you refuse to submit the required data for the above purposes, we will not be able to provide you with the requested services. Data acquired for such purposes is retained by us for the required statutory period (10 years – or longer, in case of tax audits);
4. To speed-up check-in on your next visit to our hotel. For such purposes, upon obtaining your consent (which can be revoked at any moment), your information will be retained for a maximum of 2 years and will be used the next time you are our guest, for the reasons listed supra;
5. To allow you to receive messages and telephone calls during your stay. Your consent is required for such purposes. You can revoke your consent at any time. Such processing, where consent is granted, shall end when you check out;
6. To send you advertising messages and updates on special rates and promotions. For this purpose, upon obtaining your consent, your information shall be retained for a maximum of 2 years and will not be disclosed to third parties. You may revoke your consent at any moment;
7. For purposes of protecting persons, property, and company assets, using a video-surveillance system for some areas of the hotel, which are duly identified by signage. Your consent is not required for such processing because it is conducted pursuant to our legitimate interest to safeguard persons and property against potential violence, theft, robbery, damage, and vandalism. Surveillance is also conducted for purposes of fire prevention and occupational safety and health. Recorded images are erased after 24 hours, except on holidays or other days the business is closed; images are never retained for more than one week. These images are not subject to third-party disclosure, except as required to comply with a specific investigatory demands from a court or the police.
8. to be able to process specific user requests automatically and / or manually (for example, to respond to contact requests sent through the appropriate forms)
9. if authorization is provided, for the sending of information and commercial offers, also by third parties to whom it will be possible for the Data Controller to communicate the personal data you have provided.
10. if authorization is provided, to collect data and information in general and in particular on your orientations and / or preferences.

Processing methods

The data are collected according to the indications of the Privacy Code, with particular regard to the minimum security measures provided for by Regulation (EU) 2016/679) as regards their treatment using IT, manual and automated tools with logic strictly related to the purposes above indicated and in any case in order to guarantee the security and confidentiality of the data.

Optional supply of data

The provision of personal data by you is absolutely optional; however, any refusal to insert them on the page dedicated to registration for the purposes of providing the Service makes it impossible to use the Service offered within the website.

The provision of your personal data is optional for commercial and profiling purposes and any refusal to give consent has no consequences on the provision of the Service.

Data voluntarily provided by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this Site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data entered.

Personal data are also collected when registering on the site and, with the consent of the user concerned, when requesting quotes on the Site. Registration is required, with the creation of a username and password, in order to be able to access some areas of the Site. The collection of personal data, marked with an asterisk, in the registration form or during the use of the services, is necessary to allow the user to access the Site functions indicated at the time of registration. Personal data will be stored with the user’s consent to allow him to access again quotes previously filled in and / or to the reserved area of ​​the portal. The provision of these data is optional, but the refusal to provide them makes it impossible for the user to obtain registration on the Site and the use of the services reserved for registered users.

Furthermore, the personal identification and contact data voluntarily provided during registration on the Site or in the use of some of the services offered on it, may, with the specific and distinct consent of the interested party, be transmitted to some partners selected for their commercial initiatives. and marketing, with automated and / or non-automated tools.

The contact details provided to Suites di Fabiana Fusaro could be used, with the consent of the user concerned, to send the user promotional information regarding own and / or third party services and / or products, with automated tools (email, sms, fax) and / or non-automated (paper mail, telephone with operator), without prejudice to the possibility for the user to oppose the sending of such communications at any time.

The email address provided at the time of the request for a quote will be used by Suites di Fabiana Fusaro, with the explicit consent of the interested party, to send the user commercial information regarding their services similar to those offered and requested by the user at the time of request for a quote, without prejudice to the possibility, for the user, to oppose the sending of such communications at the time of data collection and at any subsequent time. You can refuse to receive further commercial or marketing communications at any time by sending the request email to info@imbrianiguesthouse.it

Finally, all data (provided voluntarily, as well as navigation data) could be processed to pursue a legitimate interest of the owner or a third party, to assert and defend a right in court.

When an interested user voluntarily signs up indicating his / her e-mail address, he / she can expressly request to periodically receive newsletters. Unsubscription is allowed at any time, by contacting Suites di Fabiana Fusaro (by writing to reception@imbrianiguesthouse.it).

To make a reservation, you must provide your contact details. It is necessary to enter the specific contact data (specify the mandatory fields here) and the data relating to the reservation (eg Period of stay). In addition, we save the date and time of the booking. Further information (specify optional fields here) is not mandatory. The information provided on our website, including the notes, is personally identifiable information and is processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with information relevant to your booking or during your stay. The personal data collected at the time of booking will be forwarded to the following third parties:

Insight srl – Via Chiusa, 1 84046, Ascea (SA) Italy

Stripe Inc. 510 Townsend Street San Francisco, CA 94103, USA (Stripe privacy policy)

We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification, or of cancellation or limitation or opposition to the processing, in addition to the right to data portability, if and as applicable (articles from 15 to 22 of EU Regulation No. 679 of 2016). It can also lodge a complaint with the supervisory authority, according to the procedures provided for by current legislation.

Owner and manager of the treatment:

Following the simple consultation of this site, data relating to identified or identifiable people can be processed: the “owner” of their treatment is Suites di Fabiana Fusaro, VAT number 08224430721 via Matteo Renato Imbriani 64 C Bari – tel. +39 3489854989 email: suitesbari@gmail.com pec: fabiana.fusaro@legalmail.it

The data will be processed by Suites di Fabiana Fusaro by persons in charge of the Marketing or Commercial, Administration, Legal, System Administration and Programming areas, also depending on the purpose to be achieved, possibly based on the request of the interested party.

Data retention:

The data we process directly are stored within our systems allocated at Suites of Fabiana Fusaro, via Matteo Renato Imbriani 64 C Bari

The data relating to the booking service is stored and managed by third-party companies Smoobu Gmbh, Booking.com, Expedia.com, Airbnb.com and other booking portals.

Duration of treatment

The data are processed for the time necessary to perform the service requested by the user, or required by the purposes described in this document. The user can always ask for the interruption of specific treatments (for example the cancellation from the newsletter service) or the complete cancellation of their data.

Some data could be kept even after the cancellation for the period foreseen for the fulfillment of legal obligations, provided that it is not necessary to keep them further to defend or assert a right or to fulfill any further legal obligations or orders of the authorities.

Rights of the interested party

We remind you that, at any time, you retain the right to obtain information from the joint owners about your personal data, the origin of the same, the purposes and methods of treatment; it also retains the right to request the updating, rectification, integration, cancellation, transformation into anonymous form or blocking of personal data, processed in violation of the law, including those whose retention is unnecessary relation to the purposes for which the data were collected and / or subsequently processed.

The subjects to whom the aforementioned personal data refer (so-called “data subjects”), have the right to exercise their rights in the manner and within the limits established by the current privacy legislation. In particular, the following rights are recognized to the interested party:

access: the interested party has the right to ask whether or not there is a processing of data concerning him and, if so, he has the right to know such data.

rectification: the interested party can ask to rectify or integrate the data he has provided us or in any case in our possession, if incorrect.

cancellation: the interested party may request that his / her data be deleted, if they are no longer necessary for the purposes for which they were collected or in the case of withdrawal of consent, opposition to the processing, in the event of illegal treatment, or if there is any a legal cancellation obligation;

limitation: the interested party can request the limitation of the processing of his personal data, when one of the conditions referred to in art. 18 of the GDPR; in this case, your data will not be processed, except for storage, without your consent except as specified in the same article in paragraph 2.

opposition: the interested party may object at any time to the processing of his data carried out on the basis of our legitimate interest, unless there are our legitimate reasons to proceed with the processing that prevail over his, for example for the exercise or our defense in court.

portability: the interested party can ask to receive his data, or to have it transmitted to another holder indicated by him, in a structured format, commonly used and readable by an automatic device.

Furthermore, pursuant to art. 7, par. 3, GDPR, we inform you that you can exercise your right to withdraw consent at any time, without affecting the lawfulness of the treatment based on the consent given previously.

For the exercise of your rights, for cancellation, rectification, integration you can contact info@imbrianiguesthouse.it

Legal basis of the treatment

For some treatments the consent of the interested party is not required.

In particular, it is not possible to provide or deny consent regarding the registration of log files, the measurement of site access statistics and the sending of cookies strictly necessary for the website to function. In all these cases, in fact, there is a legitimate interest in Suites di Fabiana Fusaro for the proper functioning of its online business.

For the registration of identity documents at the police headquarters. This treatment is necessary to fulfill the legal obligation.

The request for consent in the event of the transmission of data by the customer for the execution of a booking or pre-contractual obligations is not foreseen.

In all other circumstances, the treatment is based on the consent of the interested party who is free to lend it or not. The consent of the interested party is essential for marketing purposes such as, for example, sending commercial information by e-mail.

Navigation data

During their normal operation, the IT systems and software procedures used to operate the sites acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the Site, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site.

Cookies and similar technologies

The Site uses cookies, small text files transferred from the Web server to the user’s computer and other technologies for reading and / or storing information on the user’s device as email trackers, the purpose of which is to inform the server about user accesses to that specific Web page, and any other news that it obtains from the system’s readable parameters through functions contained in the Web page, to personalize and facilitate the browsing experience of users and, in some cases with their consent, to enrich user profiling for advertising and / or commercial purposes. Cookies can be “temporary” (or session, are deleted at the end of the connection) or “permanent” (they remain stored on the user’s hard disk, unless the user himself deletes them). Cookies can be installed by Top Partners or they can be installed by other websites (third-party cookies).

The complete policy can be consulted here: https://imbrianiguesthouse.it/it/dataPrivacy

Search engine

The information relating to the ads placed on the Site will be visible in searches carried out in the internal search engine and may be made available to third party search engines as the site allows the indexing of its contents by third party engines. If the listing page has already been removed, the copy may remain in the search results for some time until the cache is updated.

Changes

This information may be subject to changes. If substantial changes are made to the use of user data by Suites di Fabiana Fusaro, who will notify the user by publishing them with the utmost evidence on their pages.

For any other concern, and to assert your rights under the EU Regulation, please contact:

Data Controller:

Suites di Fabiana Fusaro, P.IVA 08224430721 via Matteo Renato Imbriani 64 C Bari – email: suitesbari@gmail.com pec : fabiana.fusaro@legalmail.it